Much work experience today. Got out of bed around 11 and left the house at 11:40 to the doctors' surgery at 561 Blaxland Rd, Eastwood. Four doctors work there, but one was on leave, and another only worked part time. During the hours of 12-2pm, there were no doctors around because they'd gone off to do a lecture. There were two receptionists, the one who sat in the corner told me stuff like how to file, how to operate the commonly used programs MedDoctor and another one that had 'waiting room' in the title bar.
I ran a defrag on the computer. They don't use much besides the two medical programs; Start > Run had regedit as the last thing typed into it, perhaps from the time that it was tweaked during install. Possibly a classful Class C network, because I don't remember what their subnet mask was. 192.168.0.100 was the IP of the comp she was using, its name was apparently server. They were running SQL server on it, approximately 60GB hd, looked like it hadn't been defragged for months. Lots of red lines.

Mum came and brought my lunch with her, as well as a swiss roll cake thing she gave to the receptionist ladies.

Went to the dentist's after that, 'manned the phone' for about an hour. Booked three appointments, the people on the other end were all thankfully polite. My first actual receptionist experience -_-;
Got a few procedures explained to me - cavity filling, bleaching, regular procedure after each patient - as well as seeing a whole lot of equipment - there's a separator with a centrifuge to separate out the heavy metals in the waste substances, which gets sent back to Austria for disposal - and an interesting case involving a 40yo woman, whose upper left molar teeth had dropped down over her lower left molars and were biting her lower gums. Her upper and lower arches are asymmetrical - upper left molars are pushed outward, lower left molars are pushed inwards - and her jaw (hence face) is starting to become disfigured; she also has jaw problems and is supposedly seeing a specialist for it.
It's a difficult case because she's so old; there's no way of pushing her upper teeth back into her jaw, and to open out the lower arch would mean that her teeth wouldn't meet (bite) on the right side. I was stumped. The dentist had a few ideas that didn't involve taking out five teeth (ouch!). Guess it takes more than just skill to be a dentist; one needs to have some imagination too!
There are plaster moulds littered all over the doctor's worktable; he also repairs his own tools himself, since they are seriously expensive pieces of equipment.